Payment

Devotion™ accepts payment by Paypal, EFTPOS and direct deposit.

Postage - Domestic Orders

For all online domestic orders we use Australia Post Express Bags. All con note tracking numbers are recorded in our system against your order.

We aim to despatch within 24 hours of receiving your order and payment. Depending on destination, it may take up to 5 working days for delivery.

Devotion™ will not be accountable for any items lost in transit for online orders or orders being returned. This will include all mailing and delivery companies services. To limit lost postage please ensure all details are correct when placing orders online.

Postage - International Orders

Air mail is used for International orders. We aim to despatch within 24 hours of receiving your order. Depending on destination, it may take up to 10 working days for delivery.

The currency for all transactions will be Australian Dollars ($AUD). Overseas deliveries may incur local government's duties and taxes, these will be the responsibility of the customer.

Returns Policy

We take great pride in our reputation for quality and excellent value. If for any reason you are dissatisfied with a purchase, we'll assist you with a prompt refund. It will be credited in the same form as the original payment type.

Devotion™ is only able to accept returns on products that are returned in original condition with a copy of the receipt. We cannot accept any items that have been laundered, worn, soiled, altered, show signs of wear including deodorant, make-up, sweat, or with garment tags unattached. A refund will not be given if you have simply changed your mind, the item is not suitable or there is a delay in delivery of order. Refunds are only applicable where a product is deemed faulty. Product manufacturer reserves the right to determine whether a product is faulty.

Australian residents: Exchange or refund is available for goods returned within 14 days of invoice/dispatch date, based on the above policies. Send back to us at 12 / 513 – 515 Maroondah Hwy, Ringwood Vic 3134. The cost of postage is not refundable, however no additional postage will be charged to send a replacement out to you.

Please include the following:

1. A note explaining the situation.
2. Full contact details - Name, address and contact number.
3. Credit card number and expiry date (Not kept once payment is completed)

Overseas residents: Exchange or refund available for goods returned within 4 weeks of invoice/dispatch date, based on the above policies. Send back to us at 12 / 513 – 515 Maroondah Hwy, Ringwood Vic 3134. The cost of postage is not refundable, however no additional postage will be charged to send a replacement out to you.

Please include the following:

1. A note explaining the situation
2. Full contact details - Name, address and contact number
3. Credit card number and expiry date (Not kept once payment is completed)